Fleet line Markers and Beamrider staff require your information to process orders, and communicate with you. We only document and record data that is essential to help us service your business requirements, and interactions with our company. The information that identifies individual’s connection with the company is what we record. This may be acquired by verbal conversation or digital communication or other forms of communication that is used by the parties involved. Consent must be given before recording of personal identification, unless this information is currently held under the directive of “legitimate interest”, this means business can continue with existing customers, and their orders will not be interrupted. In order to complete most business transactions, lack of consent will prohibit the commercial activities between Fleet Line Markers Ltd and/or Beamrider Limited and any potential or existing customer.
We may ask for further information and consent in order to update potential customers and existing customers of company news and market developments, for example new products or special offers. Some of this information may be acquired by Fleet Line Markers Ltd and/or Beamrider Limited, arising from a potential or existing customer visiting the company website or by using the MAQA GNSS System. This information may be technical in nature, like hardware and/or software usage, IP addresses, locations and suchlike.
This information is an integral part of our company operation. With customer profiles we are able to give technical support, service maintenance, facilitate deliveries and warranty claims. The information may be statistically analysed to improve the customer experience and satisfaction, the information may be used for marketing and demographics where such analysis is legal.
We take the storage and safe keeping of personal information extremely seriously, hence we do our utmost to protect it and use, what we consider, as the best practices in procedures and technology available to us to keep your information safe. After your consent is given your personal information is kept securely inside company storage units. This is both true of manual and electronic exchanges. Our electronic collection facilities are equipped with security features, ultimately ensuring safe exchange of information over the internet. All our storage facilities employ access level control within a secure network to avoid unlawful intrusions. Fleet Line Markers Ltd and Beamrider Limited employ various storage units from traditional filling cabinets to cloud storage. All storage units are managed by designated personnel and supervised by department heads which are handled by the Managing Director.
Fleet Line Markers Ltd and Beamrider Limited do not sell, trade, or rent information to others. Generic aggregated demographic information unrelated to any personal identification contributed through our website may be shared with business partners, trusted affiliates and advertisers. We also employ third party service providers to help us operate our business and administer activities on our behalf, such as newsletters and survey distributions. We guarantee information shared with them are of limited purposes provided that we also have your full consent.
We acknowledge your rights. Let us know how we could be more helpful. We acknowledge our customers:-
• right to be informed,
• right to access,
• right to rectification,
• right to erasure,
• right to restrict processing,
• right to data portability,
• right to object,
• right in relation to automated decision making and profiling.
Our GDPR and customer relations team will be available to answer any questions you have on 01684 573535 or email sales@flmuk.com and put GDPR as the Subject.
We frequently conduct privacy policy reviews, and when we do, we strive to inform all customers and the general interested public. We encourage customers to visit our website www.fleetlinemarkers.co.uk and keep informed through our official social media accounts.